Booking and Cancellation Policy |
|||||||||||||||
|
|||||||||||||||
Booking Payment Policy |
|||||||||||||||
|
|||||||||||||||
|
|||||||||||||||
Cancellations & Refund |
|||||||||||||||
All cancellations should be notified in writing to reservations@zeldiva.com – Reservations Department, Zeldiva Travels |
|||||||||||||||
|
|||||||||||||||
Other cancellation & NO – SHOW Conditions |
|||||||||||||||
|
|||||||||||||||
Types of payment: Bank/Telegraphic Transfer |
|||||||||||||||
If you are paying via bank: Telegraphic Transfer is to be made to the Zeldiva Travels’ bank account as follows; |
|||||||||||||||
|
|||||||||||||||
Please email a copy of the remittance advice after you make the outward remittance. |
|||||||||||||||
Types of payment: Credit Card Payments; VISA CARD, MASTER CARD or AMEX CARD |
|||||||||||||||
|
|||||||||||||||
COMPLAINTS & CLAIMS |
|||||||||||||||
|
|||||||||||||||
PAYMENTS & BANK DETAILS |
|||||||||||||||
|
|||||||||||||||
Important information: |
|||||||||||||||
Working Hours Professional Help Room Availability Please note that the room availability is only at the time of quotation. We are not holding any rooms on your behalf unless you get a confirmation in writing from us and reservation is subject to availability at the time of booking. Check – in &Check – out Time The standard check – in time is 1400hrs and check – out time is 1200hrs. To guarantee Guest Villas availability for early check – in or late flights, it is highly recommended to book an additional night. Service Charge, GST and other Taxes
|
|||||||||||||||
Transfers |
|||||||||||||||
|
|||||||||||||||
Contact us |
|||||||||||||||
Reservations: reservations@zeldiva.com , reservations@zeldivaluxury.com
|